Privacy Policy Statement

This privacy policy applies to all visitors to the Vitalab website and patients who have subscribed to the services we offer. The “visitors” and “patients” will from this point on be identified as ‘you’ and ‘your’. 

Vitalab and its staff respects your privacy and take the protection of personal information very seriously. Therefore, the purpose of this policy is to describe the way Vitalab collects, stores, uses and protects information that can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”). 

This includes your personal information and optional information that you voluntarily provide to Vitalab when you schedule a booking or download an information booklet via the Vitalab website. 

When you schedule a booking or download an information booklet via Vitalab’s website, as part of the buying and selling process of its services, the personal information you submit, such as your full name, contact number and email address, will be collected. By submitting your personal information in this manner, you imply that you consent to Vitalab collecting it and using it for that specific reason and for marketing purposes, such as emails about Vitalab, its new services and other updates. 

To withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by contacting Vitalab’s Marketing Manager, Calista Hardwick, at 

Vitalab may disclose your personal information if it is required by law to do so or if you violate its Terms of Service. 

To protect your personal information, Vitalab takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

Vitalab’s website uses Cookies. By using this website and agreeing to this policy, you consent to Vitalab’s use of Cookies in accordance with the terms of this policy. Cookies are tiny pieces of text file data that is stored on your device. Cookies allow the Vitalab web server to identify and track activity on your device to see how you use its web browser. Vitalab uses Cookies, just like millions of other website owners, to make its website work, analyse the functioning of the website and improve its website’s efficiency. You may choose to disable Cookies in your web browser, however, if you choose to do this it may result in a reduced availability of the services provided by our website. 

By using this site, you declare that you are at least the age of eighteen (18) and you have given Vitalab your consent to allow any of your minor dependents to use this site. 

Vitalab reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon the posting of modifications on the website. If Vitalab is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell our services to you. 

To access, correct, amend or delete any personal information we have about you, register a complaint, or obtain more information about this policy, contact Vitalab’s Marketing Manager, Calista Hardwick, at

By scheduling a booking or requesting an information booklet download with Vitalab via its website, you accept all the terms of this policy. If you do not agree with anything in this policy, then you may not schedule a booking for and use any of the services. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms. 

[Re: Marketing Manager] 

[159 Rivonia Rd, Morningside, Sandton, Johannesburg, GP, 2057, South Africa]